Forums/DiskAid/DiskAid Troubleshooting

How to register DiskAid in case the Registration key fails to be recognized

Vic
posted this on March 08, 2012 16:48

If DiskAid responds an error while entering your registration key, please: 

  1. Download and install the very latest available DiskAid version.
  2. Obtain the latest issue in Registration Key for your software.
  3. Make sure you have no active firewall rule or proxy setting avoiding DiskAid to access external servers.

If you are using a proxy or any other network security measure, disconnect the computer prior to your next registration attempt. Once registered you can reconnect your computer normally, no worries.


Screen Shot 2012-03-08 at 4.42.28 PM.png

Screen_Shot_2012-03-08_at_4.39.10_PM.png

 

Comments latest first

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Vic
DigiDNA

@Rosechaperon: ...a scam!? This is a serious comment, no we're not scammers, just open a support ticket.

@ Amanda: we need to see which version and key you use, those are periodically renewed...

The first thing to do is to download the latest version and obtain the latest  registration key from :http://www.digidna.net/lost-key

December 21, 2012 12:27
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Rosechaperon

OMG this is the 3rd software I purchased for the same reason and they all seemed to be a scam, I cannot seem ti register this product.

December 21, 2012 10:49
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armand diaz

Hi

I did the changes in my browser configuration and I can't register the product, please help me asap.

the message display is "wrong registration key ! Make sure you enter the registration key we sent you via email"

December 21, 2012 09:55
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Lai Ying Chung

nil

November 04, 2012 17:04
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Vic
DigiDNA

Hey Gerardo, you can check out Rory's answer to your ticket - but basically there is a confusion here as DiskAid is not available though the Mac App Store. 

What we have in the App Store is for iPhone, iPad and iPod touch: 

FileApp (free)

FileApp Pro

Both get installed (for free or a fee) and fully licensed automatically according tot he Apple App Store licensing terms. 

Further, if you were to use DiskAid in conjunction with FileApp what you should know s that the file transfer function that you would require to connect to the app and transfer files with does not require a fee or a license, it free in DiskAid!

August 02, 2012 10:36
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Luissilvamn

HI , I didn´t receive yet any information about my ID number to proceed the registration. I bought by apple store and you sent me a Your ticket reference is : #16059 and happed nothing to do it.

By the other side the product is great. work well and I am satisfy \\rds

August 01, 2012 21:34
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Rory
DigiDNA

Hey Gerardo :) Just open a support ticket and we will walk you through a solution ;)

R'

July 20, 2012 15:54
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gerardo soto

im startiin to regret this purchase. its harder to work

July 13, 2012 06:20
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